Last updated: July 14, 2026
Who this policy covers
www.theawarenesscentre.com is one website, shared by two separate legal entities:
• The Awareness Centre Ltd (Company number 06194423), which provides counselling and psychotherapy services; and
• The Awareness Centre Training School Ltd (Company number 14318012), which delivers our training courses.
Because it is a single website, the same cookies, analytics and advertising trackers apply regardless of which part of the site you’re visiting, so this one Cookie Policy covers the whole site on behalf of both companies. This is separate from how each company handles personal data about its own clients, students or staff, which is covered in their own Data Protection Policies and the site’s Privacy Policy.
What are cookies?
This Cookie Policy explains what cookies are, how we use them, the types of cookies we use (i.e., the information we collect using cookies and how that information is used), and how to manage your cookie settings.
Cookies are small text files used to store small pieces of information. They are stored on your device when a website loads in your browser. These cookies help ensure that the website functions properly, enhance security, provide a better user experience, and analyse performance to identify what works and where improvements are needed.
How do we use cookies?
Like most online services, our website uses both first-party and third-party cookies for various purposes. First-party cookies are primarily necessary for the website to function properly and do not collect any personally identifiable data.
The third-party cookies used on our website primarily help us understand how the website performs, track how you interact with it, keep our services secure, deliver relevant advertisements, and enhance your overall user experience while improving the speed of your future interactions with our website.
Types of cookies we use
Necessary
Necessary cookies are required to enable the basic features of this site, such as providing secure log-in or adjusting your consent preferences. These cookies do not store any personally identifiable data.
Cookie | Duration | Description |
zccpn | session | This cookie is strictly necessary to maintain secure sessions and ensure the proper technical operation of embedded web forms provided by Zoho Campaigns. It does not track personal data. |
clogcsr | session | This cookie is strictly necessary for website security. It provides Cross-Site Request Forgery (CSRF) protection for secure data transmissions and functional logging between the visitor’s browser and Zoho services, ensuring user actions cannot be hijacked. |
__cf_bm | 1 hour | This cookie, set by Cloudflare, is used to support Cloudflare Bot Management. |
_GRECAPTCHA | 6 months | Google ReCAPTCHA service sets this cookie to identify bots to protect the website against malicious spam attacks. |
rc::a | Never Expires | This cookie is set by the Google recaptcha service to identify bots to protect the website against malicious spam attacks. |
rc::f | Never Expires | This cookie is set by the Google recaptcha service to identify bots to protect the website against malicious spam attacks. |
rc::b | session | This cookie is set by the Google recaptcha service to identify bots to protect the website against malicious spam attacks. |
rc::c | session | This cookie is set by the Google recaptcha service to identify bots to protect the website against malicious spam attacks. |
cookieyes-* | 1 year | CookieYes sets this cookie for consent solution management. |
zalb_* | session | Zoho sets this cookie for load balancing and session stickiness. It ensures that user requests are consistently directed to the same server during a session, helping maintain session integrity and improving website performance. |
JSESSIONID | session | New Relic uses this cookie to store a session identifier so that New Relic can monitor session counts for an application. |
VISITOR_PRIVACY_METADATA | 6 months | YouTube sets this cookie to store the user’s cookie consent state for the current domain. |
Functional
Functional cookies help perform certain functionalities like sharing the content of the website on social media platforms, collecting feedback, and other third-party features.
Cookie | Duration | Description |
cli_rgn | 6 hours | This cookie is used by Zoho to identify the user’s geographic region. It ensures the site correctly applies regional privacy compliance settings and delivers localized web features. It does not track identifiable personal data across sites. |
VISITOR_INFO1_LIVE | 6 months | A cookie set by YouTube to measure bandwidth that determines whether the user gets the new or old player interface. |
ytidb::LAST_RESULT_ENTRY_KEY | Never Expires | The cookie ytidb::LAST_RESULT_ENTRY_KEY is used by YouTube to store the last search result entry that was clicked by the user. This information is used to improve the user experience by providing more relevant search results in the future. |
Analytics
Analytical cookies are used to understand how visitors interact with the website. These cookies help provide information on metrics such as the number of visitors, bounce rate, traffic source, etc.
Cookie | Duration | Description |
_ga_* | 1 year 1 month 4 days | Google Analytics sets this cookie to store and count page views. |
_ga | 1 year 1 month 4 days | Google Analytics sets this cookie to calculate visitor, session and campaign data and track site usage for the site’s analytics report. The cookie stores information anonymously and assigns a randomly generated number to recognise unique visitors. |
_hjSessionUser_* | 1 year | Hotjar sets this cookie to ensure data from subsequent visits to the same site is attributed to the same user ID, which persists in the Hotjar User ID, which is unique to that site. |
_hjSession_* | 1 hour | Hotjar sets this cookie to ensure data from subsequent visits to the same site is attributed to the same user ID, which persists in the Hotjar User ID, which is unique to that site. |
YSC | session | YSC cookie is set by Youtube and is used to track the views of embedded videos on Youtube pages. |
Advertisement
Advertisement cookies are used to provide visitors with customized advertisements based on the pages you visited previously and to analyze the effectiveness of the ad campaigns.
Cookie | Duration | Description |
_gcl_au | 3 months | Google Tag Manager sets this cookie to experiment advertisement efficiency of websites using their services. |
test_cookie | 15 minutes | doubleclick.net sets this cookie to determine if the user’s browser supports cookies. |
IDE | 1 year 24 days | Google DoubleClick IDE cookies store information about how the user uses the website to present them with relevant ads according to the user profile. |
__Secure-YNID | 6 months | YouTube cookie used to protect user security and prevent fraud, especially during the login process. |
__Secure-ROLLOUT_TOKEN | 6 months | YouTube sets this cookie to manage feature rollout and experimentation. It helps Google control which new features or interface changes are shown to users as part of testing and staged rollouts, ensuring consistent experience for a given user during an experiment. |
__Secure-YEC | past | This cookie is set by YouTube to store the user’s video player preferences for embedded videos and to detect and prevent fraudulent ad interactions or bot traffic. |
Manage cookie preferences
Consent Preferences
You can modify your cookie settings anytime by clicking the ‘Consent Preferences’ button above. This will allow you to revisit the cookie consent banner and update your preferences or withdraw your consent immediately.
Additionally, different browsers offer various methods to block and delete cookies used by websites. You can adjust your browser settings to block or delete cookies. Below are links to support documents on how to manage and delete cookies in major web browsers.
Chrome: https://support.google.com/accounts/answer/32050
Safari: https://support.apple.com/en-in/guide/safari/sfri11471/mac
Internet Explorer: https://support.microsoft.com/en-us/topic/how-to-delete-cookie-files-in-internet-explorer-bca9446f-d873-78de-77ba-d42645fa52fc
If you are using a different web browser, please refer to its official support documentation.
Cookie Policy generated by CookieYes – Cookie Policy Generator
More Information
Questions, comments and requests regarding this cookie policy are welcomed and should be addressed to info@theawarenesscentre.com
Registered Office: The Awareness Centre & The Awareness Centre Training Schoool, 74-80 Upper Tooting Road, London SW17 7PB